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Q:

Does it work?

A:

Zeno CS is clinically proven to end most cold sores in half the time. It works best when used early, when a cold sore starts – usually when you feel a tingle or itch. A 4-minute treatment, applied every 4 to 6 hours, ends most cold sores. In clinical trials, most cold sores healed in 3 days or less.

Q:

How does it work without chemicals?

A:

By utilizing proprietary ClearPoint™ Technology, this beauty device delivers precisely controlled heat to destroy the virus that causes cold sores, dramatically reducing healing time.

Q:

Does it hurt?

A:

The device uses a low-level heat treatment to kill the HSV-1 virus. The tip emits low-level heat and will feel warm since the skin is very sensitive before you get a cold sore. For some people the remainder of the treatment actually feels soothing.

Q:

What do you mean by “money-back guarantee”?

A:

Zeno CS is so effective it comes with a 30-day satisfaction guarantee from the date of purchase.

Q:

Where can I buy one?

A:

Shoppers Drug Mart is one of Canada’s largest and most respected pharmacies. Zeno CS is located in the Beauty aisle and if you have difficulty finding it please ask a pharmacist for assistance. They are ready to help you.

Q:

Does it eliminate cold sores forever?

A:

No, but when you use the Zeno CS at the onset of the cold sore it dramatically reduces the discomfort and painful symptoms. It is proven to end cold sores in half the time.

Q:

Does it stop the transmission of the virus?

A:

No and special care should be taken at the onset of the cold sore, when it is most contagious. During the cold sore cycle it is a good idea to wash you hands often and not share cups or eating utensils with friends and family.

We recommend wiping the tip with an alcohol wipe between each use and using one tip per cold sore.

Q:

What if I use ABREVA®, Blistex® or Carmex®?

A:

Zeno CS is different than those products and works in a different way. It does not contain chemicals, is not greasy and does not introduce medication into your body. It is not known what effect using multiple medications on a cold sore would have.

Zeno CS has no reaction to cosmetics or lip balms, but it is best to use the Zeno CS on clean, dry skin.

Q:

Are there lifestyle changes I can make to prevent cold sores?

A:

Yes, one major factor in outbreak frequency is stress. Life stress, work stress, financial stress, family stress and environmental stress (cold weather or too much sun) are all influences on the number and severity of cold sore occurrences.

For that reason we suggest documenting the times you can remember having a cold sore, and writing down what was going on in your life at the time. The more detailed you get in your analysis the better you can pinpoint situations where you are likely to get stress induced cold sores. The next step is to plan ahead and try to defuse those stressful moments.

Q:

Is there a live person I can call and ask questions?

A:

Yes! Please contact the Zeno Customer Support Team at 888.469.9366. We are ready and waiting to assist you. You may also want to ask your Pharmacist at Shopper’s Drug Mart. Zeno CS is located in the Beauty aisle at Shopper’s Drug Mart.

Q:

Why is it not on your www.myzeno.com website?

A:

Zeno CS has been approved by Health Canada and is exclusively available at Shopper’s Drug Mart in Canada.